Human Performance Technology

Table 1: Training Needs Assessment

An initial assessment of what the company required is itemized in the list above. The business operations needed immediate rationalization. This includes elimination of redundancies. The team needed to operate as one and less as individuals so as to maximize on cohesion. What was needed immediately was team building, because working as a team is important for increased productivity, which is needed with the new ISO certification. ISO certification will make the company more attractive. This also has the added advantage of increasing the requirements to adhere to those standards. This automatically increases workload and productivity of the company. It will attract more clients therefore more work done per worker per hour. The percentage in the table indicate the percentage number of people in the company that needed the service training, in the present, future or needed it not at all. For instance for business operation 60% of the employees needed training immediately, 30% needed it in the future and 10% needed it not at all because they had the expertise in that field and had no need of it. All other rows have similar explanation as this one.

Table 2. Training Needs Assessment

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