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A Critical Analysis on the Development Trends of the Management of Hospitality
The field of hospitality management is diverse. It has got both academic and professional connotations. From an academic standpoint it entails the study of the proper ways of managing the hospitality industry, while from a professional standpoint it comprises of all efforts geared towards the management of all hospitality industry institutions such as hotels, tour and travel agencies, etc. In this regard, it can be argued that hospitality management begins right at the school level and proceeds into the active professional practice (Singh, 2000).
Ideally, the hospitality industry comprises a vast network of services. For instance, when persons travel to new places, book hotels, eat out in restaurants, watch movies, visit cultural sites, and engage in other leisure activities they are patronizing various institutions forming the broad hospitality industry (Talwar, 2006). In this regard, managers of these institutions need to be well aware of their duties as well as the expectations of their clientele so as to accord them the optimum hospitality. For instance, they (managers) should be experienced enough so as to comfortably accommodate any known and unknown managerial challenges that may crop up (Boella & Goss-Turner, 2005).
To achieve these seemingly complex feats the realm of hospitality management has undergone phenomenal developments over the years. When looking at hospitality management from an international standpoint many aspects emerge as may be determined by a number of factors such as, disposable income, assess to credit facilities, availability of leisure time, varying cultural nee.............
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